Bin Rental Terms & Conditions

1. Rental Agreement

By renting bins from Bin There Storage Guys ("BTSG"), you agree to these terms and conditions. This agreement governs the rental of moving bins and related equipment.

Rental Period

• Minimum rental period is 7 days
• Rental begins on delivery date and ends on pickup date
• Extensions subject to availability and additional charges
• Late returns incur $5 per bin per day

2. Customer Responsibilities

Proper Use

• Bins are designed for household moving purposes only
• Maximum weight per bin: 35 lbs
• Do not overfill bins - lids must close properly
• Stack bins only on flat, stable surfaces

Prohibited Items

• Hazardous materials (chemicals, flammables, explosives)
• Liquids, perishables, or food items
• Live animals or plants
• Illegal substances or stolen property
• Items exceeding weight limits

Storage & Care

• Keep bins clean and dry during rental period
• Store in protected area when not in use
• Do not modify, paint, or alter bins
• Report damage immediately to support@btstorageguys.com

3. Damage & Loss Policy

Normal Wear & Tear

Normal wear from careful moving is expected and covered at no additional cost.

Customer Damage

• Lost, missing, or damaged bins: $25 per bin
• Excessive dirt or contamination: $10 cleaning fee per bin
• Damage and cleanliness will be assessed within 72 hours of the bins being returned
• Dolly included with rental: $35 replacement fee if damaged or not returned

Late Returns

• Bins not returned by the agreed end date: $5 per bin per day

Damage Assessment

Damage and cleanliness will be assessed within 72 hours of the bins being returned. Customer agrees to pay replacement/cleaning costs for any damage, loss, or contamination identified during this assessment.

4. Delivery & Pickup Services

Delivery Requirements

• Customer must provide clear access to delivery location
• Someone 18+ must be present at delivery
• Customer responsible for moving bins once delivered
• Failed delivery due to customer: $25 rescheduling fee

Pickup Requirements

• Bins must be empty, clean, and accessible
• Customer must be present at scheduled pickup time
• Additional pickup fees may apply for unprepared locations

Service Area

Service available within 50 miles of Prosper High School. Outside this area subject to additional fees and availability.

5. Payment & Fees

Pricing

• 5-19 bins: $5.50 per bin per 2-week period
• 20+ bins: Tiered pricing (see website for details)
• 28+ day rentals: 25% discount automatically applied

Delivery Fees

• Orders over $150 within 10 miles: Free
• Orders under $150 within 10 miles: $20
• Beyond 10 miles: $4 per mile (total distance)

Payment Terms

• Full payment required at booking
• Refunds available up to 48 hours before delivery
• Cancellations within 48 hours: 50% refund
• No-shows: No refund

6. Liability

Limitation of Liability

BTSG is not liable for:

• Damage to customer's property during bin use
• Contents of bins (customer assumes all risk)
• Personal injury from improper bin use
• Consequential or indirect damages

Customer Responsibility

• Customer is responsible for insuring their belongings
• Customer assumes all risk for bin contents
• Customer agrees to indemnify BTSG from claims

7. Force Majeure

BTSG is not liable for delays or failures to perform due to circumstances beyond our control, including but not limited to: severe weather, natural disasters, traffic conditions, equipment failure, or other unforeseeable events.

8. Agreement Terms

Acceptance

By checking the agreement box during booking, you confirm that you:

• Have read, understood, and agree to these terms
• Are at least 18 years of age
• Have authority to enter this agreement
• Agree to be bound by all terms herein

Modifications

BTSG reserves the right to modify these terms. Changes will be effective immediately upon posting to our website.

Governing Law

This agreement is governed by the laws of the State of Texas. Any disputes will be resolved in Collin County, Texas.

9. Contact Information

Bin There Storage Guys

• Email: support@btstorageguys.com